These terms and conditions govern your use of our website, services provided, product information and other related articles. Please read the terms in full before you use this Website. If you do not accept these terms, please do not use this Website or invite us to carry out any services upon your vehicle. By browsing this website you agree to accept these terms.
1.1 You will be able to access the majority of this Website without having to register any details with us. However, particular areas of this Website will only be accessible only if you have registered.
2.1 You are permitted to use our website for your own purposes and to print and download material from this Website that has been specifically provide(ie pdf) you must not modify any content without our prior consent. Material on this website must not be republished online or offline without our permission.
2.2 The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.
2.3 Subject to paragraph 2.1, no part of this Website may be reproduced without our prior written permission.
2.4.Passing Off. It is not uncommon for other businesses of the same nature to use other names to gain higher search engine rankings, no other business either directly or indirectly in competition with Reflectology whether UK or International shall use or indicate the use of the term Reflectology in any aspects of their business or website.
3.1 We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, due to the very nature of our business the site may be unavailable from time to time during regular maintenance and updating for which we apologise in advance.
Your Part in our site. Registration
4.1 Within our forum section you are free to upload any information or photographs that are relevant only to the sole business of vehicle detailing, any breach of these rules could result in prosecution. Reflectology will not be held responsible for images that are of an adult or discriminative or offensive nature.
4.2 Should Reflectology deem any images to be inappropriate they will be removed immediately and we reserve the right to report these and the owner to the relevant authorities. The images and information posted by you must be of your own free will and yours to distribute.see below….By posting images and information you do give permission to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.
4.3 When using this website you shall not post or send to or from this Website any material: (a) for which you have not obtained all necessary consents; (b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom; (c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
4.4 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 4.2.
5.1From time to time we may introduce links to other business’s that have approached us to share links.We do not endorse any products or services supplied or carried out by these third parties therefore we cannot and will not be held responsible for any work and by using these parties you do so at your own risk.
6.1 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. The material on this Website is constantly being updated therefore we make no commitment to ensure that such material is correct or up to date.
6.2 The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website or our business reputation.
7.1 Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liable or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this Website.
Shipping costs are £4.95 within the UK Mainland, however certain areas of Scotland may incur further surcharges so please contact us if you are north of Falkirk. Please also contact us for overseas shipping prices to Eire, Northern Ireland, Channel Islands and other overseas destinations. The delivery procedure we have approached is one through our supplier, orders are processed and packed then moved on for delivery, with this in mind the delivery status of 2-4 days should be expected. Orders before 12pm Monday – Friday will be on a next day, weekends will be the following Monday, however delivery times may be interrupted due to our paint correction commitments, should this be the case you will be informed via email, whilst we are confident you will receive your item within the specified time scale please be patient with us should it be a day or so afterwards. Whilst our delivery times state 2-4 days most are on a next day delivery for no extra cost, however we cannot be held responsible for delays in any delivery and therefore cannot refund any shipping costs. You will be notified by email of your tracking ID once the package has been processed and despatched, please ensure that someone is available to receive the item. Should any not be received and are returned to sender further delivery costs of £6.95 will have to be met prior to the parcel being resent.
9. Use of our services, products, manufacturer statements.
Our services are based upon our experience and are provided on request by you the client, we do not guarantee any service that we carry out for the reasons given below in section 9.1 through to section 9.3.
Relating to services and treatments provided by Reflectology. We do not guarantee our services and will not be held responsible for any damage incurred post treatment due to incorrect wash techniques and procedures, environmental degradation or any act beyond our control. At times we are asked to work within budgets, although we do not generally work to a budget this is sometimes looked upon as favourable to you, the client, these budgets do though restrict our services by some way and as such should also be recognised and accepted by you the customer.
The products used have been meticulously chosen to produce the required protection but we cannot and will not guarantee failure of these products in relation to claims made by manufacturers of durability, the figures stated throughout the product description are of manufacturer claims and not of Reflectology therefore no responsibility shall be held for product failure. These common interference modules are listed in 9.3. In our experience manufacturer claims of durability are overstated by some considerable time, we will always provide an estimated lifespan of the final wax/sealant or coating that is applied in relation to your use and maintenance situation.
Modules that we will not be held responsible for relating to product failure are as follows:
Incorrect wash procedure, methods, media and solutions used.
Environmental and usage: Environmental issues are of great importance as this has a massive affect on the ability and durability of products that have been applied hence we cannot be held liable for product failure. The usage of the vehicle will also have an affect upon the durability of the product, constant daily use and mileage will degrade the product over time but we would expect that given correct maintenance this would continue to protect.
Third party inclusion where a local hand car wash has been used will degrade the product almost immediately due to the solutions and acids or alkali cleaning agents they use, therefore not only will this degrade the protective finish but their wash media and procedure will also damage the paints surface, therefore we cannot and will not be held responsible for any form of third party inclusion in the maintenance of the vehicle nor will we be held responsible for any other poor wash and maintenance procedures.
However we should point out that if you feel the applied last step product has failed due to our application then we will invite you to bring the car to us to inspect and should this be the case we will revisit the application.